Developed by Ocean Gate Line Shipping Co LLC

Every customer conversation. One operational workspace.

Ocean Gate CRM brings authorized business messaging, lead ownership, logistics context and customer-service history together—so teams can move from enquiry to action without losing the conversation.

Invitation-only pilot. Meta account onboarding, WhatsApp Business App Coexistence and related functionality remain subject to Meta approval, account eligibility, client authorization and applicable policies.

Ocean Gate CRM workspace

Ocean Gate CRM conversation workspace
Synthetic demonstration data

Built for customer-facing teams working across authorized business channels.
WhatsApp
Instagram
Messenger

Built from logistics experience

A CRM shaped by real operational work.

Ocean Gate CRM is a working business software platform developed and operated by Ocean Gate Line Shipping Co LLC. It began as a way to manage logistics enquiries, quotations, bookings and service updates more consistently.

Ocean Gate is preparing to offer the platform to selected external businesses through an invitation-only pilot. Participating businesses authorize only the Meta assets they own or are permitted to manage.

1Shared workspace
3Messaging channels
100%Authorization-led

Core capabilities

From message to accountable action.

Give customer-facing teams the context, ownership and controls needed to handle business conversations responsibly.

IN

One shared conversation workspace

Bring authorized WhatsApp, Instagram and Messenger conversations into a unified operational view with clear channel context and customer history.

LE

Lead assignment

Create, assign, tag and track enquiries with visible ownership, stage and service status.

AI

Response assistance

Use controlled workflows and optional response assistance to help teams reply consistently.

TM

WhatsApp template operations

Create templates and synchronize language, category, Meta review status and template identifiers from one controlled workspace.

Template management

Operational visibility before a message is sent.

01
Language and categoryKeep template purpose and localization visible.
02
Meta review statusSynchronize pending, approved and rejected states.
03
Account contextAssociate templates with the correct authorized WhatsApp account.

WhatsApp Message Templates

Ocean Gate CRM WhatsApp template management

Working local product interface. Template names and statuses shown are demonstration and operational records.

How it works

Authorization and client control at every step.

A connected account remains the client’s asset. Ocean Gate CRM processes data only to provide the service the client requested.

01

Authorize

The client authorizes assets it owns or is permitted to manage.

02

Connect

Eligible customer messages enter the client’s authorized workspace.

03

Assign

Authorized employees receive ownership and customer context.

04

Respond

Teams use official APIs and applicable messaging rules.

05

Control

The client can revoke access, disconnect or request eligible deletion.

Platform Data and trust

Use data for the service—not around it.

After a client authorizes a connection, Ocean Gate CRM processes relevant business-account identifiers, customer identifiers and contact details, messages and media, timestamps and status information only to provide the requested CRM and communication service. Ocean Gate does not sell Meta Platform Data or use it for unrelated advertising.

Client-owned authorizationOnly assets owned or legitimately managed by the participating business may be connected.
Role-based accessWorkspace access is limited to authorized client users and approved Ocean Gate operational personnel.
Disconnection and deletionClients may revoke access through Meta, request disconnection and submit eligible data-deletion requests.

Join the invitation-only pilot.

Tell us about your business, customer-communication workflow and intended channels. Applying does not guarantee acceptance, and Meta-dependent onboarding remains subject to approval, eligibility and applicable policies.